Turn a first watch into a habit.
One episode in, most viewers drift. PilotX reads what each one engages with and queues the next reason to come back, so a subscription becomes a routine.
Live in 30 minutes. Works with your stack, or as your whole engine.
One customer, from signal to sent.
We follow Priya, a streaming subscriber who watched a new drama's pilot one Sunday night, then slipped back into her old nightly habit.
The moments that decide growth or churn.
Every one of these is live, per customer, and gone if you wait for the next report. PilotX catches them and picks the move.
After the first watch
Give a reason to return before the interest cools.
Subscription at risk
Re-engage a quiet subscriber before the cancel click.
A superfan emerging
Recognize a top viewer and reward the loyalty.
What does the work, for you.
Built for media & entertainment of every shape.
One goal in. A decision for every customer out.
Set the goal in plain English. Four agents read every customer, decide the next best move, send it across the right channel, and get sharper every week. Live in 30 minutes, measured against a control group you set.
Four mystery shoppers. Zero silent revenue leaks.
Share your store and four autonomous mystery shoppers will walk your customer journeys from the outside. We find every moment your store stayed silent, size the missing repeat revenue, and email you the findings. Nothing to install, zero list contact, and no meeting required.