Autonomous customer engagement platform

The agentic marketing platform for consumer brands.

Set a goal in plain English. PilotX reads your business, learns every customer, and runs your lifecycle for you, deciding the next best move for each person and sending it across email, SMS, push, WhatsApp, in-app, ads, support and pulse. You set the direction. It does the work.

Works with the stack you run, or as your whole engine. Live in 30 minutes on Shopify and Klaviyo.

Measured against a control group you set, so the lift shows up in real money.

Maya R.Repeat buyer · 3 ordersLive

Last order 41 days agoSerum lasts ~45 daysReorders, never browses

DiscoveryReads every order, click and silence
DecisionPicks the next best move, and when to wait
DeliveryWrites it on brand, checked before it sends
SupervisorWatches what worked, rewrites the playbook

Reading Maya’s signals

Proactive · replenishment

The four-agent loop

Four agents on every customer.

Every customer a consumer brand has is a different person. The regular, the lapsed, the big spender, the one who bought once. PilotX gives each of them four agents of their own that learn their history and act on it, on the right channel at the right moment. You set the goal. They work every customer, ten thousand or ten million, each treated as one person, never a segment.

412,806 of 1,257,939Goal Grow repeat purchase rateReasoning shown

DiscoveryLearns the customer from every order, click and silence.

Orders2, last one 34 days ago

EmailOpens, never clicks

BrowsingViewed refills twice this week

CycleRuns low around day 34

Why

She opens every email but clicks none, and she is browsing refills the week she tends to run low. The intent is already there. A discount would spend margin on a sale you were making anyway.

Step 1 of 4

A dedicated four for every customer

Not four agents shared across your base. Each customer gets their own Discovery, Decision, Delivery and Supervisor. Slide the size of your base.

1,000,000customers

× 4 agents each

4,000,000dedicated agents, four to every customer

Every customer gets their own four agents, each making a different call, measured against a control group you set.

How it works

You set the goal. The agents do the rest.

No flows to build, no rules to wire. PilotX reads your business before you type a word. Then you say what you want in plain English, and the agents go and get it, one customer at a time.

1 · Your goal

Goal, in plain English

Grow repeat orders from first-time buyers

Type it the way you would say it out loud. That is the whole setup.Run it

2 · Four agents work it, per customer

Your goal becomes their job

The same goal, run on every single customer you have.

Discovery

Learns each customer from every order, click and silence.

Decision

Picks the next best move toward your goal, and knows when the best move is to wait, not send.

Delivery

Writes it on brand and checks it before it sends, across email, SMS, push, WhatsApp, in-app, ads, support and pulse.

Supervisor

Watches what actually worked across every customer and rewrites the playbook, so PilotX gets sharper every week.

Often the right move is to wait, not send. A lot of the work is PilotX deciding whether a message is even the right thing to do. The four agents run this loop on every customer, and the fourth, the Supervisor, learns across all of them, so PilotX gets sharper every week.

3 · Every customer, at once

A different call for each person

Not one message for everyone. The same loop runs 1:1, on every customer you have.

1,257,939 customers · 4 agents each · 5,031,756 working the goal

Maya R.Reorder, full price

Daniel O.Recover the cart

Ava L.Cross-sell the serum

Leo M.A small nudge

Nina P.Move to the 100ml

Sofia R.Thank you, early access

Noah K.Fix the delivery first

Priya S.One-tap survey

Tom B.Hold, wait for a signal

Elena V.Switch to SMS

Marcus O.Refill reminder

Rina K.Win back at full price

+ 1,257,927 more, each their own

4 · It sends, measures, and learns

On brand. At the right time. Measured against a control group you set.

Every customer gets their own decision, sent at the right time. Each result feeds the next one, so the read gets sharper every day.

The Free Revenue Leak Audit

We find where your store leaks repeat revenue. Free.

Shopify stores tend to lose repeat revenue in the same few places: first-time buyers who never come back, carts left without the right follow-up, refills that run out unnoticed, and good customers who quietly drift away. Share your store and we will analyse the journey, identify the gap worth focusing on first, and email you the findings. Nothing to connect and no meeting required.

01Share your storeYour store URL, work email, and an optional first name.
02We analyse the journeyWe look for the gaps where repeat revenue is most likely leaking.
03Get the findingsWe email the leak audit and the gap worth focusing on first.
04Choose what happens nextKeep the findings, or book an optional meeting to talk them through.

Not convinced yet?

Nothing to connect, and no cost to receive your audit.

PilotXJourney Replay

Welcome2nd orderWin-backReorder

Leak foundRefills go out on one calendar for everyone, so the people who run out early quietly drift off.

To Camila R.Waitlisted the Bloom Serum in MarchEmail

Back in stock

Rosewater Bloom Serum

The 04 batch she waited on

Your Bloom Serum is back on the shelf, and there is one set aside in your name until Sunday.

Why now · Camila joined the waitlist the day it sold out and opened both restock notes. A held bottle beats hoping she checks back.

128,400 customers · one decision each

Rohan D.Cart held two days, one itemSMS

Theo M.Read the oil page twice, no orderEmail

Idris K.Left a five-star note last weekPush

Four agents on every customer+24% modelled

Integrations

Works with your stack, or as your whole engine.

Live in about 30 minutes on Shopify and Klaviyo. Keep Klaviyo as your sender, or let PilotX run the channels itself, then connect the rest of your stack as you grow.

Live todayConnect, then act across every channel

Connect

ShopifyOrders, customers & catalog

KlaviyoYour sender, or PilotX runs it

Act across every channel

EmailSMSWhatsAppPushIn-appAdsPulseSupport

Connects to the rest of your stack as you scale: behavioural data, your warehouse, CRM and ads, and extends to anything through MCP.

Explore all integrations

On WooCommerce, Braze, Customer.io or another stack? PilotX plugs in the same way, or you drop in the SDK.

WooCommerceMagentoBrazeAttentiveIterableCustomer.ioOneSignalRecharge

The agentic marketing platform for consumer brands. You set a goal in plain English and four agents run it on every customer: Discovery learns each one, Decision picks the next best move, Delivery writes and sends it on brand, and a Supervisor learns what works and makes the calls sharper. It works with the stack you run, like Shopify and Klaviyo, or runs as your whole engine on its own.

Klaviyo sends beautifully, but it does not decide who gets what. PilotX is the agentic marketing platform: the decision layer that makes a fresh call for every customer. Keep Klaviyo as your sender and PilotX makes it smarter, or let PilotX run the channels itself.

No. It takes the manual flow-building and the per-customer decisions off their plate. They set the goals, approve the work, and steer it. The judgment stays human. They just stop doing the busywork.

About 30 minutes. Connect Shopify and Klaviyo, type your first goal in plain English, and the agents start working every customer.

Yes. Share your store URL and email, and we will analyse the customer journey for the gaps where repeat revenue may be leaking. We will email you the findings and the gap worth focusing on first. There is nothing to connect, no access to grant, and no meeting required.

Completely. You set the goals, the guardrails and the control group, and you approve before anything runs. Every decision shows its reasoning, so nothing is a black box.

Priced per decision, from $0.05, dropping to $0.02 at scale. No seats, and no per-contact tax on top of the tools you already pay for, like Klaviyo.

See all questions

See where your store leaks.

Share your store and we will analyse where repeat revenue may be leaking from the customer journey, then email you the findings and the gap worth focusing on first. Nothing to connect and no meeting required.

Audit Your Leak for Free Book a demo