The flows you meant to build sit half-done. Find which gap costs most, free.
About 8 in 10 buyers order once and never come back, and that second order is the cheapest revenue on your plan. Give us the store address and four mystery shoppers will show you where yours goes quiet, before you spend a sprint on the wrong flow.
- Nothing to install
- No access to grant
- No meeting required
Run the shop yourself? See the founder version.
The number is due, and the calendar is thin.
You own the target, the sends, the brand and the questions from finance. More lifecycle moments land each week than one person can work, and the ones that pay most are the ones that fall through.
Two fields from you, and every lifecycle leak comes back with a number on it.
The mystery shoppers are software, not people, and they only ever see what any customer sees. Nothing sends to your list, and no customer of yours is contacted.
- 01Send in the shoppersTwo fields: your store address and where the findings should land.
- 02Four mystery shoppers test your journeysOne subscribes, one browses, one abandons a cart, one drops at payment. Whatever your store sends, they log. The silences are what get counted.
- 03The Revenue Leak Dossier arrivesEvery gap named and modelled against your own revenue rather than a category average.
Four journeys tested unannounced: joining the list, browsing and leaving, an abandoned cart, and a checkout stopped at payment. Evidence you can take straight to finance.
Proof your finance team will sign off.
The 14-day pilot runs on your own store on the same terms as everything after: 10% of the extra sales PilotX adds, nothing if it adds nothing, capped at $2,500 a month. You set a control group, a slice of customers PilotX leaves untouched, and every extra dollar is counted against it. The lift lands in real money on your own P&L, measured, not assumed.
- The moments that pay most, worked. The highest-value lifecycle gaps handled first, per customer.
- The dormant base, opened. The one-time and lapsed buyers your calendar never reaches, worked one by one.
More moments land than any week can hold. The ones that pay most fall through.
You decide the goal, the brand and what may never happen, once. Every customer then gets worked to it, including the dormant base your calendar never reaches, and the lift is yours to take upstairs.
Modelled from our own pricing and counted against a control group you set. Never a guarantee.
Model your returnRun the 2-minute auditSee pricingSee how it works
Uncover your silent revenue leaks. Our mystery shoppers will walk your store.
Four autonomous mystery shoppers walk your customer journeys from the outside (Welcome, Browse, Cart, Checkout) to find silent drop-offs and size what they cost your revenue. Private dossier delivered in 48 hours. Zero list contact, nothing to install, and no sales meeting required.