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Brand Guard

Every message on brand, and true to your catalogue.

Brand Guard checks every message before it sends. Facts come straight from your catalogue. Tone stays inside your brand rules. So nothing reaches a customer that you would not send yourself.

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Every message checked against your catalogue and your brand rules before it sends.
PilotX · Brand Guard · Message check
Mode Autopilot
Generated message
Everyday Skin
Subject: Your Everyday Vitamin C Serum is about to run low
Hi Mara, you are about three weeks from the last of your bottle. Here is your reorder, ready when you want it.
Generated
Everyday Vitamin C Serum
Size 30 mlPrice $48.00
From your catalogue
Reorder in one tap
Generated
In stock now, and shipping is free over $40.
From your catalogue
Everyday Skin · Manage your emails · Unsubscribe
Structure
Three layers, kept apart
Brand and layout structure
Your template, spacing, logo and tone rules. The frame every message is built inside.
Grounded business data
Product, price, size and stock, referenced live from your catalogue. Never invented.
Generated content
The words written for this customer and moment, checked against your data first.
Facts resolved from catalogue
ProductEveryday Vitamin C SerumCatalogue
Size30 mlCatalogue
Price$48.00Catalogue
StockIn stockCatalogue
Brand Guard
Brand check: passed. Claims match catalogue. Tone on brand.
  • Product, price and size match your catalogue
  • Tone stays within your brand rules
  • No claim your data cannot back
Brand Guard checks every message before it sends. A Supervisor rewrites the playbook from what worked.
Groundedness96%
Share of the message tied to verified data, not model memory.
Approved
Ready to send. Klaviyo stays the sender, or PilotX runs it.
The principle

The words can be creative. The facts cannot.

The writing is free to move for each customer. The facts stay locked to your catalogue, so a price, a size or a claim a customer sees is never something the model made up.

Checked before it sends

Four safeguards on every message.

01
Built on brand
Every message starts from your brand and layout rules. Tone and design stay consistent by default, not by luck.
02
Facts from your catalogue
Product, price and size come straight from your live catalogue. If it is not in your data, it does not reach a customer.
03
A second set of eyes
Brand Guard reads every message for brand fit and correct facts before it sends. A Supervisor rewrites the playbook as it learns what works across your account.
04
Your rules, your call
You decide how much the agents do on their own, and where they pause for you. Set it once in plain English, change it any time.
Trust what goes out

Confidence at speed.

Speed only helps if you can trust what goes out. With Brand Guard, everything a customer sees is on brand and backed by your facts, whether the agents run on Autopilot or you review in Copilot. You move fast without lowering the bar.

  • What reaches a customer matches your catalogue.
  • Tone and design stay inside your brand rules.
  • No claim goes out that your data cannot back.
  • You set the level of control, goal by goal.

Move fast without losing the brand.

The more the agents can do, the more the guardrails matter. Brand Guard is how PilotX earns the trust you give it.

See where your store leaks.

Share your store and we will analyse where repeat revenue may be leaking from the customer journey, then email you the findings and the gap worth focusing on first. Nothing to connect and no meeting required.

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