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Use case · Local & on-demand

Turn one order into a routine.

On-demand is all about the next order. PilotX reads each customer’s rhythm and times the reminder or offer that turns a one-off into a habit.

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Live in 30 minutes. Works with your stack, or as your whole engine.
How PilotX works for local & on-demand

One customer, from signal to sent.

Marcus is a weekday-lunch regular on a food delivery app, and PilotX tracks him from the Thursday his ordering streak goes quiet.

1Sees the momentMarcus ordered lunch three Thursdays running, then his re-order window slipped by; PilotX flags a regular going cold while the habit holds.Opportunity Detection
2Decides the moveHis history shows the same two lunch spots at full price every time, so PilotX picks a plain open-now reminder that protects margin.Intelligent Interventions
3Acts 1:1PilotX sends a push at 12:10 on a weekday, the minute Marcus usually opens the app, in your brand voice and checked first.Omnichannel
4LearnsMarcus reorders that afternoon; PilotX logs that timing won him, tightens his re-order window to eleven days, and sharpens the call for similar regulars.Reports
Moments PilotX acts on

The moments that decide growth or churn.

Every one of these is live, per customer, and gone if you wait for the next report. PilotX catches them and picks the move.

The re-order window

Reach a customer as their usual cycle comes round.

Slipping away

Win back a fading regular before the habit dies.

Ready for more

Introduce the next service at the moment it fits.

The capabilities behind it

What does the work, for you.

Opportunity DetectionEvery customer has their own re-order rhythm, and PilotX catches the moment one breaks, person by person.Intelligent InterventionsDecides reminder versus offer for each regular, so discounts go only to the customers who truly need one.OmnichannelReaches each customer at the hour and on the channel they actually order.ReportsShows which nudge won each customer back and what to send next, cohort by cohort.
Who this covers

Built for local & on-demand of every shape.

Food deliveryGrocery deliveryBeauty bookingService marketplacesHome services
The same engine, your world

One goal in. A decision for every customer out.

Set the goal in plain English. Four agents read every customer, decide the next best move, send it across the right channel, and get sharper every week. Live in 30 minutes, measured against a control group you set.

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Ecommerce & RetailMobile AppsGamingiGamingFitness & Wellness

Four mystery shoppers. Zero silent revenue leaks.

Share your store and four autonomous mystery shoppers will walk your customer journeys from the outside. We find every moment your store stayed silent, size the missing repeat revenue, and email you the findings. Nothing to install, zero list contact, and no meeting required.

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