ROI and value model

Up to 50% more revenue. Modelled to return up to 55x what it costs.

PilotX works every customer one at a time, at the right moment, across every channel: email, SMS, push, WhatsApp, in-app, ads, Pulse and support. It goes after the revenue a store leaves on the table, at full capacity.

Every figure here is modelled. Pick your business type in the calculator below to see your own return.
Your numbers, the model

See what the model returns on a business like yours.

Pick your business type, set your revenue, unit value and margin, and watch the modelled outputs move. This is the economics, in the open.

Value modelModelled
Your business type

Pick the closest fit, then tune the sliders to match your business.

Annual revenue$5M
$1M$5M$25M$50M$100M$200M

Most brands sit between $2M and $8M. The agentic uplift you pick is read against this number.

Average order value$60
Gross margin45%

Modelled conversion for beauty & skincare is 2%, the per-person right-moment rate.

Modelled extra revenue
$1.5M/ yr

Copilot, PilotX alongside you: more channels on, the dormant base opened.

To get hereThe expected case as coverage and trust grow.

Twice the 15% legacy ceiling. Modelled, and measured against a control group you set.

Return per $1 spent
11x to 27x

2% conversion × $60 value × 45% margin = $0.54 per decision.

Divide by $0.05 to $0.02 per decision, list price to scale price, for 11x to 27x.

In plain money, every $1 you put into decisions is modelled to bring back 11 to 27 in gross margin, the money your P&L already counts.

Modelled for Beauty & skincare

Replenishment timing and the repeat rate on consumables.

The old way

$18k to $48k a year in tools, plus a $90k to $130k operator, up to a $700k to $850k pod, and weeks to activate.

With PilotX

From a few cents per decision. Live in about 30 minutes on a plain-English goal, no new hires and fewer tools.

The old way is never one line on an invoice. It is the tools half-used, the hire you cannot fill, and the weeks before anything ships. PilotX is a goal written in plain English, live the same afternoon, on the team and budget you already have.

Every figure here is modelled, not measured. Move the inputs and the model moves with them.

Your readiness plan

See your path to the ceiling.

We turn the numbers you just set into a tailored plan: where you sit now, the gap to the ceiling in real money, and what it takes to climb, the channels to turn on, the dormant base to open, and the move to Autopilot.

Modelled nowCore +30%, $1.5M/yr
Gap to the ceiling$1M/yr
At the ceiling+50%, $2.5M/yr
Modelled, and measured against a control group you set. Prefer to skip ahead? Audit your revenue leaks for free.
The economics, in the open

Up to 50% more revenue, and where it comes from.

Legacy personalisation tops out near 15%. Agentic decisioning models to roughly three times that, up to 50% at full capacity, from two streams that stack. The core case is nearer 30%, and you count only the lift against a control group you set.

+10 to 22%On the customers you already touch

Per-person decisioning picks the right moment, the right channel and the right move, not just another send. In a control-group test, agentic decisioning beat a rules-based programme by 10%.

+15 to 18%On the dormant and one-time buyers legacy ignores

They are often one to three times the size of your active base, and about 81% never buy twice. Working every one of them is net-new revenue a batch calendar never reaches.

Up to 50%Compounded, best case at full capacity

The two streams stack. The core case is nearer 30%. It is modelled, not measured, and you count only the lift against a control group you set.

4.3%the placed-order rate PilotX targets per person, where a batch flow sits near 2.11% and a broadcast near 0.16%
25 to 95%more profit from a 5% lift in retention, and about 60% of consumer revenue is repeat while roughly 81% never buy twice
Return by brand type

What a dollar returns, in your category.

The same model across eight ecommerce store types. Return per dollar runs from list price at $0.05 to scale price at $0.02. The calculator above covers apps, subscriptions, marketplaces and more.

Brand typeTypical AOVGross marginConversion, modelledReturn per $1
Beauty & skincare$6045%2%11x to 27x
Health & supplements$4575%2%14x to 34x
Apparel & accessories$8550%1.8%15x to 38x
Food & beverage$4040%2.5%8x to 20x
Home & lifestyle$12045%1.5%16x to 40x
Pet care$5042%2.2%9x to 23x
Subscription & replenishment$4585%1.2%9x to 23x
Low-AOV / impulse$2240%3.5%6x to 15x

Ranges are modelled at $0.05 (typical) to $0.02 (scale). At full-capacity execution, the 4.3% top-decile flow rate lifts the return to about 23x at list price.

The stack you replace

What the old way costs, every year.

The old way stacks tools, headcount, an agency, a manual calendar, discount giveaways and the weeks before you are live. This is what it costs, before a single extra order. PilotX runs on a plain-English goal instead, so most of it never lands on your books.

Tools$18k to $48ka year

The lifecycle tooling

A $2M to $8M Shopify brand runs $18k to $48k a year in lifecycle tooling: Klaviyo, SMS, onsite personalisation, a CDP, reviews and loyalty. Gartner puts martech utilisation at 33 to 49%, so close to half of it sits unused.

33 to 49% utilisationRoughly half unused
People$700k to $850ka year

The lifecycle pod

A true one-to-one pod is five to six fully loaded heads at about $143k each. 93% of marketing leaders cannot fill the roles, postings sit 31 days, and new hires ramp three to eight months.

$90k to $130k Klaviyo operator$120k+ SQL / AMPscript specialist
Agency$90ka year

The agency retainer

A batch calendar and a dozen flows from an agency runs about $90k a year, $3k to $25k a month, and it is still batch and static underneath, the same sends to the same lists.

$3k to $25k a monthStill batch underneath
Time4 hrs a dayon manual work

The campaign-building time

Marketers lose about four hours a day to manual work. One email runs 8 to 10 hours, there are 12 to 15 flows to build and forever maintain, and 51% of teams need over two weeks to ship a single email. Those hours, and the money they cost, come back.

12 to 15 flows to maintain8 to 10 hrs per email
MarginFull marginnot given away

The discount giveaway

Batch sends the same code to everyone, and the margin walks out the door. Agents discount only when it is genuinely the right move for that customer, so the blanket giveaway stops and the margin stays yours.

Only when it is the right move
Opportunity costWeeksof revenue on the table

The wait before you are live

Legacy leaves revenue on the table while a hire ramps for three to eight months or an agency onboards, and every right-time moment in that window is missed. PilotX is live the same afternoon on a plain-English goal.

3 to 8 month rampLive the same afternoon
The old way vs the agentic way

The costs that hide in the old way, and the value that hides in this one.

The line item on the invoice is the smaller half. What compounds sits off the books, on both sides.

The old wayBatch, static, and specialist-bound.
The certified-specialist expertise tax
A three to eight month ramp before impact
Tool sprawl, close to half of it unused
A dozen static flows to build and maintain
Batch fatigue and deliverability damage
The long-quiet customers never worked
Key-person risk when the specialist leaves
Rules that cannot learn, hand-updated
The ceiling of what a human team can personalise
With PilotXAgentic, per customer, always on.
Plain English, no certification to run it
Capacity from day one, no hiring or ramp
One place that works the whole stack you already run
No flows to build, a fresh decision per customer
The right message at the right moment, per person
Every customer worked, active and dormant
No key-person risk, the capacity stays
A Supervisor that compounds learning across customers
True one-to-one at scale, the marketer freed to steer
Honest about the numbers

Every number here is modelled. Prove it on your own store.

Every figure here is modelled, not measured. PilotX has one live customer and no published results yet. You set a control group, and only count the lift you beat it by. Start by auditing where repeat revenue may be leaking from your store, free, before you commit.