You paid for every customer. Most buy once. Find where the second order is leaking, free.
About 8 in 10 first-time buyers on a Shopify store never order again, and the second order is the cheapest revenue you will ever earn. Share your store and PilotX will analyse the customer journey, identify the gap most likely to be losing repeat orders, and email you the findings. Nothing to connect, no access to grant, and no meeting required.
Receive the audit by email, then decide what happens next.
From your store to a prioritised leak audit. Free.
Share the store, let us analyse the likely gaps, and receive the findings by email. No cost, no access to grant, and no meeting required.
Audit your revenue leaks, free.
Share your store and we will analyse where repeat revenue may be leaking from the customer journey. We will email you the findings and the gap worth focusing on first. No access to grant, no obligation, and no meeting required.
The flows that bring them back are the ones you never get to.
You run the ads, the ops, the support and the roadmap. The lifecycle work that keeps customers coming back is real work, and it is the first thing to slip when one person is doing all of it.
Up to 50% more revenue at full capacity, about three times what personalisation ever reached.
It stacks from two places. Working every customer you already touch at the right moment, not just another send, and winning back the dormant and one-time buyers a batch calendar ignores, about 81% of whom never buy twice. The decisioning is simply the software choosing the one right move for each person, one at a time.
More repeat orders, without more ad spend.
Revenue you already own
Repeat orders recovered from the buyers and the traffic you have already paid for.
The buyers who never came back
Your dormant and one-time customers worked one by one, the revenue a batch calendar never reaches.
Proven at your scale
The pilot works every customer at once, from ten thousand to millions.
Off your plate
The missing flow built and run on your brand. Nothing for you to wire or maintain.
Your margin, protected
A discount ships only when it is truly the right move, so the blanket giveaway stops.
Measured, not assumed
Hold back a control group, and count only the revenue PilotX beats it by.
From a found gap to proof, in about two weeks.
The 14-day pilot runs on your own store for a nominal per-decision fee, a few cents each, sized to your customer base. You set a control group, a slice of customers PilotX leaves untouched, and every extra dollar is counted against it. The lift lands in real money on your own P&L, measured, not assumed.
- A control group you set. Hold back a slice of customers PilotX never touches, so the lift is measured against a real baseline.
- Only the revenue you beat it by. You count the orders above the control group. Nothing assumed, nothing taken on trust.
- On your own store and stack. It sends through your own Shopify and email tool, Klaviyo included. Nothing ripped out.
- Live fast, proof in a fortnight. Set up on a plain-English goal in about half an hour, then fourteen days to the number.
A few cents per decision, modelled to return up to 55x what it costs.
You stop paying for the lifecycle tool stack, the pod you never hire, the agency retainer and the hours spent building campaigns. Billing is a few cents each time the software picks the right move for one customer, so a smaller store pays a little and it scales as you grow.
The pilot proves the floor. The ceiling is where you are headed.
The audit identifies where repeat revenue is most likely leaking. If you choose to run a pilot afterwards, each rung shows how hands-on you want to be: Studio keeps you steering, Copilot works alongside you, and Autopilot runs at full capacity across every customer.
Every rung is modelled from our pricing, and measured against a control group you set.
Made for the Shopify founder wearing every hat.
- You sell on Shopify and want more repeat orders
- You have no time to build the flows, and no one to build them
- You want to see it work before you commit
- You want the revenue you already paid for, back
Every number here is modelled. See it on your own customers.
The free audit identifies the gap worth focusing on first. The return page turns your own revenue, margin and customer base into a modelled view of what closing that gap could be worth.
New to PilotX? See how it works